As COO with P&L responsibility over a multi-site network and an order portfolio of roughly seven million euro, built the multi-channel mix across large-scale grocery, mass distribution, traditional trade and e-commerce (held stable for years), scaled the creative team from one to six, then carved out the mass-distribution branch and led the company through its sale. Client and buyer names altered.
REDACTED All cases are reconstructed and sanitized. The documents are freshly authored, not the client's originals: sensitive data has been altered and the most delicate parts removed for confidentiality. Client names, buyers, individuals and exact figures are redacted or changed. The structure, governance, workflow and results reflect real work.
Delivery board
The programme mapped across eleven board pages, from current state to measured outcome. The stage-gate governance page is the centre of gravity.
Programme documents
The document set that ran the programme, from mandate to benefits realization. Open any document to read it in full.
Owner: Chief Operating Officer · Method: Hybrid · Status: Agreed · Classification: Internal (sanitized)
Sanitized. Figures and ownership details altered.
1. Purpose
Define the COO remit over a consumer products company: run the commercial operation to a P&L, build the channel mix that makes it profitable, and hold responsibility for outcomes across a multi-site network. Later in the engagement the mandate extended to restructuring and selling the business.
2. Remit
3. Objectives
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